SaaS News / ImageFIRST Las Vegas

ImageFIRST Improves Online Customer Portal Experience

Via: ReleaseWire

Updated 8:00 AM CDT, Mon, August 28,2017

Las Vegas, NV -- (ReleaseWire) -- 08/28/2017 -- ImageFIRST, a provider of medical scrub uniforms in Las Vegas and surrounding areas, updated their Online Customer Portal to improve the experience for their customers. The Portal allows ImageFIRST customers to access their account information and make inventory requests at all hours of the day.

The Portal was re-launched in mid-2016, based on feedback from existing ImageFIRST customers. The update served to make the Portal more user-friendly by incorporating easier navigation. Since then, continuous improvements have been made. Another option that was added this year is the ability to sign up for both paperless invoices and statements within the Online Customer Portal.

An additional feature that medical facilities may use is the ability to have personalized access for different staff members on their team.

The Portal is available to all ImageFIRST customers, both current and new, and it is included as a complimentary service. Within the Portal, customers have the ability to put in a request for inventory changes, which get sent directly to the ImageFIRST Service team. Customers can also access information regarding their account including details about their current linen inventory, copies of past invoices, and documentation about compliance and certification.

ImageFIRST provides medical linen and laundry services, as well as rental services for nurse uniforms in Las Vegas and nearby areas. By offering complimentary services to their customers, such as the Online Customer Portal, ImageFIRST aims to enable medical facilities to direct more of their attention to their patients, and less toward inventory management.

Customers who would like to sign up for the Portal may visit www.imagefirst.com/contact-us, email customerservice@imagefirst.com, or call 800-368-3676.

About ImageFIRST
Founded in 1967, ImageFIRSTĀ® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort CareĀ® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://www.imagefirst.com.

For more information on this press release visit:
http://www.sbwire.com/press-releases/imagefirst-improves-online-customer-portal-experience-853767.htm

Media Relations Contact
Sabrina Lopez
800-932-7472
Email: Click to Email Sabrina Lopez
Web: http://las-vegas.imagefirst.com