SaaS News / ImageFIRST Detroit

ImageFIRST Makes Improvements to Online Customer Portal

Via: ReleaseWire

Updated 8:00 AM CDT, Tue, September 12,2017

Detroit, MI -- (ReleaseWire) -- 09/12/2017 -- ImageFIRST, a provider of scrubs and medical uniforms in Detroit, MI, and other locations throughout the United States and Puerto Rico, continuously makes improvements to their Online Customer Portal.

With these updates, medical facilities that partner with ImageFIRST have the opportunity to easily access their account information at any time of day.

The Online Customer Portal was re-launched in the middle of 2016, based on feedback from existing users. The updated Portal features a more user-friendly interface and simpler navigation.

Through the Online Customer Portal, which is available 24/7, customers can gain immediate access to copies of invoices, details of their current linen inventory, and downloadable certification information for compliance documentation. Additionally, they can send inventory adjustment requests directly to ImageFIRST's Service team, as well as request paperless invoices and statements (a feature that was added this year).

The Online Customer Portal emerged as a response to the unconventional work hours of staff in medical facilities. The Portal's 24/7 availability allows customers to immediately access account information without waiting for an e-mail response, or calling in the request.

The Portal is a complimentary service for all ImageFIRST customers and their staff. Customers who are interested in gaining access to the improved Online Customer Portal can contact the ImageFIRST Customer Care team by filling out the form at www.imagefirst.com/Contact-Us, by dialing 800-368-3676, or by emailing customerservice@imagefirst.com.

ImageFIRST provides medical uniform linen service in Grand Rapids, MI, and beyond, and strives to be the cost-effective solution to greater patient satisfaction for all of their customers. For more information about ImageFIRST, interested parties can call 1-800-932-7472 or visit http://detroit.imagefirst.com/.

About ImageFIRST
Founded in 1967, ImageFIRSTĀ® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort CareĀ® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://www.imagefirst.com.

For more information on this press release visit:
http://www.sbwire.com/press-releases/imagefirst-makes-improvements-to-online-customer-portal-862171.htm

Media Relations Contact
Lani Panico
800-932-7472
Email: Click to Email Lani Panico
Web: http://detroit.imagefirst.com/